Handmade Product Disclaimer
At Bloom by Mira, every product is thoughtfully handcrafted by skilled artisans using traditional techniques and carefully selected materials. Unlike mass-produced, machine-made products, handmade items may have slight variations in color, print placement, stitching, texture, sizing, or finish.
These natural variations are not defects but are part of the unique charm and authenticity of handcrafted goods. No two pieces are exactly alike, making each item truly special.
By placing an order, you acknowledge and accept the unique nature of handmade products.
Shipping Policy
Order Processing
Orders are typically processed within 2–5 business days after successful payment.
Orders placed on weekends or public holidays will be processed on the next business day.
During periods of high demand, holidays, or unforeseen circumstances, processing times may be extended. If significant delays occur, we will notify you via email.
Shipping Confirmation
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.
Delivery Times
Delivery times are estimates and may vary depending on your location, weather conditions, carrier delays, or other circumstances beyond our control.
Bloom by Mira is not responsible for delays caused by shipping carriers after the package has been dispatched.
Return Policy
Eligibility for Returns
We want you to be happy with your purchase. Returns may be requested within 15 days of delivery.
Returns are accepted if:
• The product arrives damaged or defective.
• You receive an incorrect item.
• The product differs significantly from its description.
To initiate a return, please contact us with:
• Your order number.
• A description of the issue.
• Clear photographs of the product and packaging.
• Non-Returnable Situations
Returns will not be accepted for:
• Minor variations in color, print placement, stitching, or finish that are characteristic of handmade products.
• Normal wear and tear.
• Products damaged due to misuse, improper care, or accidents after delivery.
• Items returned without prior authorization.
• Customized or personalized products.
• Return Shipping
• Damaged, Defective, or Incorrect Items
If the item is damaged, defective, or incorrect, Bloom by Mira will cover the return shipping costs.
Customer-Initiated Returns
For all other approved returns, the customer is responsible for return shipping costs.
Returned items must be unused, unwashed, and in their original condition with any tags and packaging included.
Refund Policy
Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed to the original payment method within 5–10 business days.
Original shipping charges are non-refundable unless the return is due to our error or a defective product.
Order Cancellation
Orders may be cancelled within 24 hours of placement, provided they have not yet been shipped.
Once an order has been shipped, it cannot be cancelled. Customers may request a return after delivery in accordance with this policy.
Damaged or Lost Packages
Damaged Deliveries
If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of:
• The damaged item.
• The shipping box or packaging.
• The shipping label.
• Lost Packages
If your package is lost in transit, we will work with the shipping carrier to investigate the issue.
If the carrier confirms the package is lost, Bloom by Mira will provide a replacement or refund, subject to carrier verification.
Contact Us
For any questions regarding shipping, returns, or refunds, please contact us:
Email: support@bloombymira.com
We are committed to providing excellent customer service and ensuring a positive shopping experience.
Thank you for supporting Bloom by Mira and the artisans behind every handcrafted piece.
